Your partner for genuine connections:
Who we are
We are more than just technical implementers – we are passionate community architects and your personal companions on the path to a successful digital future. With years of experience and a deep understanding of the power of human interaction, we are personally committed to not only realising your vision, but also bringing it to life. We don't just find the “best case”, but the most inspiring solution that fits you perfectly.

Who we are
crowd-creation GmbH
Since our founding in 2009, we have been committed to creating digital spaces that bring people together. Becoming a limited liability company in 2014 and winning the European Splash Award in 2018 are milestones that underscore our dedication to quality and innovation.
Splash Award
The European Splash Award 2018 in the “Community/Social” category is not just an award for us, but also confirmation: it shows how we masterfully combine technical expertise with the art of human connection to create extraordinary, vibrant communities.
Your success is our mission:
Our solutions for vibrant communities.

Your vision becomes reality: Strategy & Consulting.
Strategy & Consulting
Every great journey begins with a clear plan. We listen carefully to you, understand your goals and work with you to develop a tailor-made strategy that inspires your target audience and exceeds your business objectives. We are your thinking partners, helping you to recognise and unleash the full potential of your community.

Creating a digital home: your community platform.
Develop community platforms
We build intuitive, secure and dynamic platforms that are not only technically brilliant, but above all bring people together. Whether for internal teams, customers or market research, we create a space where exchange, learning and growth can flourish. Our solutions are flexible and grow with your needs.

Modular. Multifunctional. Flexible.
Setup
Open Social is the starting point for your own community platform.
Open Social lives through its modular structure, flexible configuration and the possibility to add further functions with the help of more than 10,000 available modules. If there is not yet a required functionality among the available modules, we will program this function individually for you.

Strong together: training & support.
Training & support
A community thrives on the people who shape it. We equip your team with the knowledge and tools to optimally support and moderate your digital community. Our practical training courses ensure that your employees feel confident and competent to unlock the full potential of your platform and promote thriving interaction.

National. International. Highly available.
Hosting
Your community can run on our servers, your own servers or on servers of our hosting partners. Our servers and the servers of our hosting partners are usually located in Germany, but at least in the EU. If you want to run a global community and need servers outside the EU for performance reasons, we can make this possible for you. In addition, we have experience with hosting in China (mainland).

Personal. Reliable. In time.
Maintenance & Support
We are always here for you. Because for us, the project does not stop with the completion. We support you during the complete life cycle of your community solution or your website.
Ullrich Neiss
Managing Director
As Managing Director of crowd-creation GmbH, Ullrich Neiss guides you through every phase of your community project with passion and a sharp eye for what really matters. With over 15 years of experience in designing and implementing digital platforms, he supports you in planning, implementing, and developing your custom community solution.
His focus is on precise needs analysis to provide exactly the features you truly require. He’s not afraid to ask tough questions and challenge conventional thinking – always with the goal of getting the most out of your project.
Ullrich Neiss firmly believes: a central community platform is the key to efficient communication and long-term engagement – whether with customers, partners, or employees.With his expertise, he ensures that your community not only delivers on a technical level but also creates strategic value.
Thorsten Klein
Development
Thorsten Klein is your go-to expert for the technical implementation and quality assurance of online surveys. With over 15 years of experience programming surveys using tools like Confirmit, Spark 1 & 3 by Vision Critical, and LimeSurvey, he ensures your questionnaires are not only technically sound but also user-friendly and goal-oriented.
Thanks to his independent perspective on our community projects, he is able to objectively test new developments for usability, logical consistency, and linguistic clarity. This makes him a key contributor to the high quality and user experience of our solutions.
Whether it's integrating complex survey tools or optimizing existing systems, Thorsten Klein brings strong technical expertise and a sharp eye for detail to every project.