From feedback to added value: How companies activate the intelligence of their community
Big data has been promising a revolution in customer relationship management for several years. Nevertheless, only a few companies manage to benefit…
Digital communities as a driver for sustainable innovation
Sustainability has long been more than just a trend - it has become a decisive success factor for companies. But how can innovations be made truly…
AI vs. Swarm Intelligence – How the Experience of the Many Stands Up to Analytical Intelligence
Artificial intelligence presents itself as a universal tool for every task. But the evaluation of massive data volumes does not always lead to the…
How customer feedback becomes a strategic advantage
Panel management is essential for companies that regularly conduct surveys and rely on valid data. It's not just about creating surveys, but also…
"Up to date" and close to the user - conclusion for 2023
Three years after the release of version 9.0.0, the start of the transition to version 10 of the CMS software Drupal was probably the most…
Simplify & modernize - Update to Drupal 10 / Open Social 12
Online communities continue to gain in importance. With the latest version of the CMS Drupal, crowd-creation creates the conditions for performance,…